SC14D9C
JIVE SOFTWARE, INC. filed this Form SC14D9C on 05/01/2017
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Let me tell you a bit about Aurea. Aurea is a privately held enterprise software company based in Austin, Texas with a broad portfolio of enterprise solutions. They are a technology solutions provider focused on helping their customers deliver transformative customer experiences. Aurea’s Customer Experience platform helps organizations build, execute, monitor and optimize the end-to-end customer journey for a diverse range of industries including Energy, Retail, Insurance, Travel and Hospitality, and Life Sciences. With over 1,500 customers worldwide including British Airways, Bank of America, United Healthcare and MetLife, Aurea combines a critical focus on customer success with innovative technology and world-class delivery.

Aurea’s interest in Jive is both strategic and operational. First, Aurea knows that it takes truly engaged employees to deliver superior and differentiated customer experiences—and they see Jive as a platform for the kind of employee engagement that ultimately delivers superior customer experiences. In other words, with the Jive acquisition, Aurea is making employee engagement a key pillar of their customer experience vision. And they have belief that with Jive and Aurea together, 1+1 will equal 3 for customers and the market.

Secondly, the Aurea operating model focuses on customer success as the path to sustained growth and profitability. Aurea and Jive share this value around customer success—and Aurea brings a track record of acquiring and growing enterprise software companies with customer success as guiding focus.

I know that Jive has created something really special—and that Jive deserves a chance to move to the next stage to grow. Changes like these are always challenging—and I don’t want to minimize those challenges. Over the coming weeks as we all prepare for the deal close, I’m sure everyone will have a wide range of thoughts and feelings. I know I speak for eStaff when I say that we too have been experiencing a range of emotions as we’ve been working through this process with the Board and the Aurea team over the past several days.

So what’s next? Over the coming weeks prior to the deal close, the Aurea team plans to spend a lot of time getting a fuller understanding of our organization and how to bring the companies together in a way that will ensure customer success. We will work closely with them to plan for a successful integration. As things become clear, you will hear from the Aurea team about their vision for the combined company and their plan for the future. The most likely time frame for that will be sometime in Q3 2017.

As all of us internalize this news, we need to understand that we are going to experience a time of ambiguity until the formal close. Undoubtedly, you are going to have lots of questions and the Aurea leadership team will likely have very few definitive answers to provide you immediately. But, in the midst of all of this, we need to remember that we have created something together at Jive that has real value – value that deserves the opportunity to go forward. Sometimes that requires change. This is one of those times.

As I write this, I am in Las Vegas at JiveWorld 2017. I am sure this news is a surprise to many – and could be a distraction. But it’s also an opportunity to tell the Jive story and make this the very best JiveWorld ever. And that’s exactly what we are going to do!

I want you to know that I’m so very proud of Jive. I’m proud of what we accomplished in the last couple of years together, accomplishments that in a very real way have earned us the right to deliver real value for our stockholders and to keep working and growing for a stronger tomorrow. But, more than anything, I am proud of the people at Jive. Everything we do, everywhere we turn, there are Jivers collaborating on the next big thing. Tackling our problems eyes wide open. Delivering with such passion and perseverance to our customers. Not resting on good enough. The people at Jive are among the finest and most talented I’ve had the opportunity to know.